MED
Clinic Phone Response AI
An AI front-desk that answers every call and never puts a patient on hold.
Overview
An AI receptionist for clinics. It picks up routine calls, answers non-clinical FAQs, takes intake details, books appointments, and immediately escalates anything that sounds urgent. Designed to take busy work off front-desk staff without replacing clinical judgment.
What's included
These come with the base business at the starting price.
- AI phone & chat intake flow
- Basic FAQ handling
- Appointment request capture
- Staff handoff placeholder
Ideal for
- • Single-location primary care
- • Dental & specialty clinics
- • Urgent care groups
Example use cases
- • Patient calls after hours — AI captures intake details, books the next slot, sends confirmation.
- • Caller mentions chest pain — emergency keyword detected, AI immediately routes to a human / 911 prompt.
- • Non-English caller — AI converses in their language and posts a translated summary to staff.
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